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October 24, 2011

Virtuoso Members Shine in Shanghai!

A whirlwind week in China has ended, I'm comfortable sitting at home with my laptop is, well of course, on my lap, and it's time to catch you up on Virtuoso Chairman's Event 3 days in Shanghai.

I already mentioned our arrival at the Ritz-Carlton, the wall of applause as we entered, the breathtaking and well-appointed rooms. I forgot to add when our luggage arrived in our room, each piece had an engraved silver Ritz-Carlton luggage tag attached personalized with our name.

I prefer being on the Puxi side of Shanghai for several reasons, accessibility to my favorite shops and markets, walking along the Bund, enjoying the view of the skyscrapers on the Pudong side with their lighted exterior decor at night, and being closer to the actual city center of Shanghai. Holding that bias, I still delighted in everything about the Ritz-Carlton Pudong - the contemporary yet classic feel of the rooms, the steeping tub that affords a skyline view of the Puxi side, the double-headed shower that allows you to use both the handheld and rain shower head in tandem, the French press coffee pot, bedside room controls, phenomenonal service without the obsequious aftertaste, and food equal to the best privately owned, trendy hideaway.

An editorial correction: I mentioned we dined at Flair but spelled it Flare. Personally, I suggest they rename the restaurant Flair Flare because it is both stylish and eye-catching!

Thursday, October 20 presented us with options for tours such as the Back to the Future tour of the French concession led by W. Patrick Cranley, the Yu Yuan Garden and Old Town area led by my dear friend, Gerald Hatherly of A&K, a tour of the Jewish section (Did you know Shanghai was one of only a handful of places that did NOT have immigration restrictions?).  We lunched at the Swatch Art Peace Hotel and had a sumptuous food-station buffet dinner at the swank Park Hyatt Shanghai. The Park Hyatt Shanghai, the tallest hotel in the world, entertained us in their private dining venue on the 93rd floor.

Friday began with gray clouds and a few sprinkles that morphed into a lovely puffed-cloud, blue sky day. We spent the morning in an area on the outskirts of Shanghai, Zhujiajiao, a village whose roots go back hundreds of years. Many of the century old buildings house art galleries, craft stores, shops, and museums. Often called the Venice of Shanghai, Zhujiojiao is also famous for its system of canals. Before boarding a boat for a ride in the canal, you can purchase a small koi fish to release in the river and that is supposed to bring good luck. This is actually a great business model: The vendor catches the fish in the river, sells it for RMB 5 to us, we release it in the river, and the vendor catches it again! Gotta love the entrepreneurial spirit!

If it's noontime, we must be lunching somewhere wonderful, right? Friday's luncheon at the Grand Hyatt, was nothing less than mesmerizing. Before the meal we enjoyed apertifs, champagne, hors d'ouevres, and opera, arias sung by a tenor whose voice rivaled Andrea Bocelli. Staying with the Italian theme, our meal was a contemporary Italian dream.

Friday night, our final evening, found us all decked out in our custom-made black velvet Mandarin styled jackets. Before arriving in China, we sent our measurements to Virtuoso and included our choice for the lining color. Upon arriving at the Ritz-Carlton Pudong, we had a final fitting of our jackets and proudly wore them for our final Gala dinner, which was held at the Peninsula Shanghai on the Bund. I had the good fortune to stay at that uber sophisticated property last month and was eager to return. After an elegant cocktail hour, our hosts ushered us into the ballroom set with four long banquet tables adorned with silver candelabra, beautiful china, and both Western silverware and silver inlaid ebony chopsticks. Our multi-course meal was an example of the best of contemporary Chinese cuisine, and dessert - glad you asked! Dessert, held in the lounge area of the 13th floor, featured desserts of the future, yummy treats interspersed in a setting of a futuristic chemistry lab! Only the iconic Peninsula group could be so creative!

We reluctantly bid farewell to the Ritz-Carlton Pudong on Saturday morning and headed to the Shanghai Pudong Airport. Our final China treat was a ride on the famouse Maglev, the world's fastest highspeed magnetic levitation train. Reaching a speed of 431 km/h, we traversed the 30 km route in just over 7 minutes.

The takeaway: Plan a visit to China today! Enjoy a mix of the "lure of the past" and feel the "impact of the future" in today's China. This is not your mother's China nor the China many of thousands of people dressed alike in  drab uniforms black, gray, or blue. China is vibrant and exciting, a hotbed of creativity and design, a forward thinking and acting country that today honors its rich history.

PS. Many of you know I've been very critical of the service I've received on international flights. Now hear this: the flight crews on United, both directions, was excellent. Maybe there is hope that we haven't lost sight of true customer care!

Posted in: tradeshows , China

October 20, 2011

What do you see when I say Aman and Opposite?

For the answer to my question, read today’s blog post!

 

 

 

 

 

Okay, so where was I in describing the 2011 Virtuoso Chairman’s Event when my eyes slammed shut last night? Right, now I remember. We had the opening meeting, an event so positive that we all kept discussing it on our ride to Opposite House, a unique hotel in the Chaoyang District. It sits among shops that are the originals that are copied in the Pearl Market and Silk Market . Opposite House, owned by Swire, the largest Coca Cola bottler next to Coke itself and owner of Cathay Pacific and a myriad of other recognizable named companies. Opposite House’s name derives from the placement of houses in a hutong

 

 


Entering Opposite House is walking into an organic piece of art! Reclaimed wood floors, native sandstone walls, rooms on the perimeter of a soaring roof high lobby that features two ribbons of woven stainless steel suspended from the center of the ceiling. Anthony Ross, Area GM, and his staff converted the lobby area into a contemporary dining venue and he hosted a most amazing contemporary Chinese luncheon. Service by servers dressed in eggplant tops and ballooning black jumpers was impeccable and the food (things I recognized and those that were a mystery to me) was a foodie’s delight! Meg Maggio, owner of the art gallery, Pekin Fine Arts, described the art scene and private art tour options available in Beijing. Meg, originally from Boston, practiced law in Beijing before turning her passion for collecting art into a full-time vocation.

 
The site inspection at Opposite House was no less spectacular than the meal and, I might add, cleverly tucked between the main course and dessert! Rooms and suites, 99 in total, are minimalist yet warm and inviting. Sweeping floor to ceiling windows provide a meld of inside and outside with electrically operated black-out shades ensure a good night’s sleep. A lower level restaurant and bar cleverly use the diffused light offered by the main structure and even provide light to the subterranean and spectacularly unique swimming pool. Can you tell I was impressed by this property? Who wouldn’t be?

 

 


We returned to Raffles with just enough time to layer up for our ride to the Summer Palace. Raffles, an iconic property, in the center of everything and a short walk to the Forbidden City and Tiananmen Square, has a historic presence in Beijing. As Diane Baker, Raffles VP, described this property and the other unique properties in the Raffles group, as offering emotional luxury. How true! Scattered around the property are photos that provide a history of Beijing in the 20th century and all photos were taken on site!

 
We had a police escort on our drive to the Summer Palace, a replica of the West Lake area of Hangzhou (which I had the joy and privilege of visiting on a trip to China last month with Imperial Tours). We arrived in record time, actually ahead of schedule, and only Aman, who operates a hotel adjacent to the Summer Palace, could host this event and make it look effortless! We gathered at the edge of the lake and slowly watched the sun set. We also had a demonstration of a man practicing calligraphy on the pathway, using only a long handled brush and water, as his medium of choice. Just in front of the setting sun stood the famous bridge, 17 steps so at the top the emperor could be at 9, a number associated with the emperor and meaning longlasting.

 

 


After the sun had set we strolled through the grounds of the Summer Palace and came to an area cordoned off just for us Virtuosos. We then spent a fascinating couple of hours dining our way around a small lake while being entertained by traditional dance, chamber music, ancient Chinese music, dancers with swirling fabric, all accompanied by dramatic changes in the hues of the lighting. It was one of those evenings that I wanted to capture in my heart and mind to adequately describe it to you AND to my grandchildren. I can hear myself telling them about it when they are old enough to understand the rare opportunity their grandma experienced. In fact, someday they will probably say, “Grandma’s on her reminiscing roll again! Let her roll!”

 
Appropriately clad for an outdoor event (layers and more layers), I was still grateful to move indoors for the site inspection of the Aman Summer Palace. Having been newly baptized as an Aman junkie after my stay last month at Amanfayun, I was equally impressed with this property…and the warmth, too! Dessert, along with painting and craft demonstrations, was provided in the main hall before we reluctantly boarded our coaches for our ride back to the city.

 

 


This morning provided a very special shopping opportunity because Nancy Kim, Managing Director of Imperial Tours, assembled a group a vendors, offering us a chance to purchase some select items of clothing, jewelry and décor. You know, of course, that I had to purchase a few baubles, right?

 
Now we’re off to a luncheon ON the Great Wall of China, hosted by St. Regis hotels. Stay tuned!

 

 

October 20, 2011

Ready, set, shop, sight-see, dine and dance!

At 7:59 AM on Tuesday, October 19 the athletes had finished stretching, their muscles tensed, eyes focused awaiting the beginning of the race to the Presidential Suite at Raffles Hotel.  Perhaps I am exaggerating a bit…what I am describing was our anticipation of the beginning of the Virtuoso Shopping Bazaar, a display of unique items procured by Nancy Kim, Managing Director of Imperial Tours, and presented in a boutique setting in the Presidential Suite . Jewelry, clothing, cashmeres, private blend teas, and Tibetan ethnic goods were scooped up with enthusiasm and, as we boarded the motor coaches for our lunch on the Great Wall, we modeled some of our purchases.

An expert in the history and construction of the Great Wall was aboard each of the 4 motor coaches. David Spindler, our Guru of all things Great Wall, shared many details that fascinated me. A “great wall” actually is defined as a non-enclosed wall (like city walls in Xi’an or Dubrovnik) with a minimum defined thickness, height and length. China’s Great Wall is a series of walls joined together. The fired brick construction was see at locations near Beijing are the newest construction. Some of the oldest and still standing parts are actually tamped dirt.

There are certain areas round Beijing where the Wall has been restored and those locales are tourist friendly. This visit to the wall was my 3rd and the takeaway is that where you visit the wall matters. My first time I was in a sea of tourists. The second time, in 2008 with Gerald Hatherly of A&K Hong Kong, we went about an hour outside of the city center to an area that felt quiet and serene. This time, because of the large size of our group, we visited an area that was more populated than visit #2 and much better than my first Great Wall experience. I sound like I’m telling a spin-off of Goldilocks and the three bears, don’t I?

St. Regis Hotels hosted our Great Wall experience, an event that began with champagne on a terrace. Next we watched 7 young women in red, skintight costumes combine drumming and dancing in a chorus line type act. The main wow was our sit-down luncheon  on the Great Wall, highlighted by a menu of delicious courses served by scores of waiters who served all the tables simultaneously. One of our luncheon companions was William Lindsay, noted conservationist and Great Wall advocate. A lovely singer serenaded us with ballads and jazz favorites of the 1930′s.

Greg Nacco, Julie Nacco, and Kimberly Wilson Wetty were brave souls who actually ran a length of the Great Wall. Nancy Stein, of Aldine Travel in St. Louis, had a different Great Wall run, one of bad luck. Reaching the last step of the Wall returning to our motor coaches, Nancy’s foot rolled desiring in a broken bone. I hope your foot heals quickly, Nancy!

We made it back to Raffles in time to rest and change into our “party fashions” and to make the mental shift from the “lure of the past” to “the impact of the future” (the theme of our journey to China) as we made our way to the Water Cube, the 2008 Olympics swimming venue. Shangri-La Hotels hosted our evening, which began with a red carpet walk alongside an outside wall of the cube and led us indoors and up an escalator to what was normally the tennis courts but now transformed into a heavenly room dotted with sprays of blue hydrangeas. Liquid refreshment was served from a magnificently carved circular ice bar. I easy found my way to our assigned table and I had wonderful dinner partners including Priscilla Alexander and Tova Fink of Protravel International, Inc, Marina Linhares and Tomas Perez of Teresa Perez Tours in Sao Paulo, Brazil; Angie Goiricuria,Virtuoso’s Vice President of Alliances; Nancy Kim, Managing Director of Imperial Tours; and, our table host Wolfgang Krueger, GM of the Shangri-La Tokyo.

Needless to say the food was deliciously exquisite! Greg Dogan, President and CEO of Shangril-La Hotels welcomed us and Matthew Upchurch responded with gratitude to Greg’s welcome. If we felt we had overeaten,  we had the opportunity to dance off the calories as Beijing’s most popular DJ and a bevy of 1980′s clad disco dancers entertained us and helped remove any shyness about dancying! Matthew  Upchurch, Virtuoso’s CEO, and dance afficianado, was among the first on the dance floor followed quickly by Valerie Wilson and Rosie Goldberger. A personal highlight was watching the Chinese government officials dancing with the advisors. Proving the “Dancing with the Stars” element of the evening, I took a photo of the Vice Chairman of the Tourism Adminsitration with Kimberly Wilson Wetty and an Elton John wannabe!

What a day–a day of contrasts, elegance, and history. We truly spanned the centuries from the lure of the past to the pulsating contemporary feel of today’s Beijing. Having traveled all those years in one day, I was exhausted and ready for a good night’s rest. Sweet dreams!

 

October 20, 2011

If it’s Wednesday, it must be Beijing or is it Shanghai?

Wednesday, often called Hump Day, marked the last day in  Beijing and our first day in Shanghai. We squeezed in one more bit of sightseeing Wednesday morning in Beijing. We went to the Hutong area, one of Beijing’s last and oldest neighborhoods. A hutong is traditionally described as a quadrangle of houses with the main house in the North. North is a very important concept to the Chinese and many historic areas are on a North-South line. When the Communists took over, they changed the main emphasis to East-West. They built a broad, multi-lane road that runs for 30 miles on an East-West axis. In fact, Raffles Hotel sits on that boulevard. While the government felt the change was important, people still held to the North-South concept. The government has relented and when they built the two main structures for the 2008 Olympics, the Bird’s Nest and the Water Cube, they built them on a North-South line. The government now claims to be the custodian of the traditional China.

Our visit to the hutong began was a leisurely stroll through a market area and we were guided by Lijia Zhang, noted author and lecturer. Our next activity was a ride through the hutong area in rickshaws. We stopped along the way to admire the scenery and we spent some time in a park where our senses were bombarded by so many interesting sights and sounds–senior citizens exercizing, a man practicing calligraphy on the ground using a long brush and water, heated games of table tennis, grandparents and grandchildren playing together, and myriad of bicycles parked while people visited.

After a stop at the Westin Beijing to “test their plumbing” (one does NOT want to use the public restrooms, if possible!), we headed to the domestic terminal at the airport. We were escorted through the maze of people and queues and found our way to our gate for our flight to Shanghai. One last bit of elan, Imperial Tours had ordered each of us a takeout lunch of chicken and caesar salad to be delivered to the airport from one of their favorite delis.

The flight was uneventful (a good thing) and when we landed in Shanghai, we were greeted by our hosts for the second part of our journey, Patrick MacLeod and Gerald Hatherly and the staff of A&K. Once on our way in our motorcoaches, our guide gave us a brief history of Shanghai, often called “Paris of the East.” I love Shanghai! Michael and I have talked about renting a place for a month at some future day so we can fully embrace this city.

We exited the motorcoach and were surrounded by applause from the staff of the Ritz Carlton Pudong, who lined the way inside. They provided a lovely aperitif, we picked up our custom-made black velvet Mao jackets with brightly colored lining and headed to our rooms. My girlfriend, Sam, audibly gasped as we entered our room. “Oh my God,” she said, “this is wonderful!” The girl has good taste because recently Conde Nast Traveler rated the Ritz Carlton Pudong as the best hotel in the world!

Quick wardrobe change again and, voila, time to go to Flare, the loft-style restaurant and night club on the 58th floor. Food, food and more food–all of various Asian countries–was provided and we were entertained by a trio of female violinists playing pulsating and lively music.

Next stop was back to our suites and the oh so comfy Ritz Carlton beds. We are most definitely in Shanghai!

 

October 20, 2011

Blogging From the 2011 Virtuoso Chairman’s Event in China

Hi, I’m back! It’s me, Barbara King, for twitter followers it’s @travelingking1, and my regular blog is www.travelingking.net, or you can follow me on our website, www.greatgetaways.travel. Last year I blogged my way through the Virtuoso Chairman’s event in Kenya. This year I have the honor of sharing the Virtuoso Chairman’s Event 2011 in Beijing and Shanghai.
 
The prequel: Along with my guest, Ms. Sam Wehunt, I arrived in Beijing on Saturday afternoon after a 12 ½ hour flight from SFO. Greeted by an airport butler, we were taken to China World Summit Wing Hotel, and we enjoyed a lovely night’s sleep followed by a private and very tasty breakfast hosted by the hotel for Virtuoso event attendees. Next, Nancy Kim, managing partner of Imperial Tours, took 37 of us on a fast-paced shopping tour. First stop was the Pearl Market and we all appreciated Nancy’s expert assistance in bargaining. Imperial Tours takes no commission from shop vendors so the original asking price is significantly lower than the average tourist is quoted.
 
Next, we strolled through the Antique Market and our tired feet and burning credit cards enjoyed a wonderful respite at the Park Hyatt Beijing. A “OMG” (oh my God, for those not Facebook or texting inclined) lunch was followed by a site inspection of their “contemporary feel” rooms. Many of us were ready to be dropped off at Raffles, our home for 3 nights of the Chairman’s event, while the veteran shoppers continued on to the Silk Market.
 
Virtuoso Chairman’s Event: The opening – Last night, Raffles hosted us at the Opening Cocktail Reception. Signing the guest book in traditional Chinese inkstone, ink and brush, we were escorted inside by beautifully gowned hostesses. Food stations offered dim sum, Peking duck, succulent crispy pork, a variety of fresh, cold noodle salads, and passed hors d’ouevers of pate, shrimp, and ,and, and….It was so fun to see friends I had shared previous Chairman’s events as well as connect with “first timers”, those new to the event. I remember the first time I “qualified” for a Chairman’s event, 2008 in India, and how overwhelming it felt and yet totally wonderful. Now I feel like I am attending a family reunion with family members who all get along! While we see each other at Travel Mart every year, we are so busy interacting with vendors we don’t get to spend much time networking among ourselves.
 
This morning began with a complete breakfast buffet followed by a meeting for members and activities for guests. The theme was summed up by Guy Rubin, Managing Partner (along with Nancy Kim) of Imperial Tours and our Beijing host, “China-the lure of the past and the impact on our future.” Speakers included the Vice Chairman of the China Tourism Administration; Lijia Xhang, noted author; David Ben Kay, who cemented the relationship between China and Microsoft, now owner of a gallery and art incubator; and two college students, Shuai Yang-age 22 and an undergrad at Communications University, and Yan Wanqiu-a 27 year old grad student at Remnin University.


Focus on our industry came from Guy Rubin’s talk focused on the importance of China in the travel world as well as the great value offered in China. Patrick Macleod, Managing Director of A&K Hong Kong, focused on the new opportunities and new cities to visit in China. Virtuoso’s CEO, Matthew Upchurch, reminded us of the immense effect our industry, in total, has on the world GDP and David Kolner and Scott Ahlsmith, of 23 Touchpoints, showed how mining our data offered valuable insights into the profile of the Virtuoso traveler who visits China.
 
The takeaway message from this morning is that China is growing and changing. It is an exciting source of fresh ideas, possibilities and new solutions. What impressed me was the fact a person who visits China is likely to return at least twice more. This journey is my 4th visit to China and I already am mentally planning my next China itinerary!
 

 


I know this was a more “reporting of the facts” kind of blog post today-short on clever, long on details. That’s the price I pay for blogging while exhausted AND there are two more wonderful experiences to describe from today, lunch at Opposite House Hotel and Aman’s dinner at the Summer Palace. Alas, those will wait until tomorrow when, hopefully, I will be less prone to crashing my head onto the keyboard of my laptop. I’m so tired that almost every other word is misspelled, or is it Miss Spelled, or is it…oh who cares, that’s it for tonight!

 



Barbara S King   l   Co-President   l    www.greatgetaways.travel  l   913.338.2244   l    Virtuoso Member
 

 

Posted in: hotels , luxury hotels , China