Industry veteran and long-time Ritz-Carlton professional Ian McPhee has been promoted to hotel manager of the acclaimed AAA Five Diamond Ritz-Carlton, Kapalua resort. Bringing nearly 30 years of industry savvy to the role, McPhee will continue to lead The Ritz-Carlton, Kapalua’s food & beverage division, including its six restaurants, in addition to culinary, meetings & special events, spa, retail and rooms now under his guidance.
"We are thrilled to have Ian’s leadership as hotel manager," said Tom Donovan, vice president and general manager of The Ritz-Carlton, Kapalua. “He has developed an esteemed reputation amongst peers and guests due to his wealth of experience and exceptional understanding of The Ritz-Carlton Hotel Company’s philosophy."
Over the course of 14 years with the brand, Mr. McPhee has continued to mark professional achievements, resulting in various leadership positions across the globe — beginning with Banquets in Boston, then at the helm of operations and food and beverage divisions in Washington D.C., Georgetown, San Francisco, Osaka, Japan and ultimately settling in Maui — where he has called home for the past year and a half. The breadth of property mixes also allowed McPhee to intimately oversee budgets, labor management and hotel standards.
Hailing from Nassau, Bahamas, McPhee earned a Bachelor’s Degree in Food Service Education from Rhode Island’s Johnson & Wales University and is invited annually to participate in the institution’s Career Fairs, where he represents The Ritz-Carlton Hotel Company.