JHouse Greenwich Appoints New General Manager

Exterior shot of The JHouse Greenwich

The JHouse Greenwich, an 85-room property with an advanced technology sensibility, has recruited 20-plus year luxury hotel management veteran Jonathan Wise to more fully realize the 18-month old hotel's potential as a swank, yet relaxed, refuge for leisure and business travelers, as well as local community resource.

In his new role as general manager, Wise will reorganize senior management and put a new front office and sales team in place to the re-direction of the hotel’s eleven14 Kitchen restaurant, they have already resulted a 23 percent increase in occupancy and 38 percent increase in ADR.

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The JHouse’s signature high-tech aspect includes in-room Apple iPads that control lights, shades and temperature, along with affecting internal communications with hotel services.

Wise has initiated nightly turn down service, full-time bell service program, courtesy vehicle service, weekly live jazz performances, new uniforms and the renovation of The JHouse’s three meeting rooms. He has also developed an art program to showcase the hotel’s contemporary art collection and to complement it with revolving exhibitions by emerging artists.

The hotel’s restaurant is collaborating with executive chef Francois Kwaku-Dongo to create new contemporary American menus. Also included in the menu is sushi and a wine program with seasonal signature cocktails.

Prior to Joining The JHouse, Wise was president of Greenwich, Conn., based Highfield Hospitality for 5 years. The likes of the 17-room ultra-luxury Botanique Hotel & Spa in Campos Do Jordao, Brazil, Fiji’s Taunovo Bay, and two properties in Kota Kinabalu, on Malaysian Borneo  - the 44-villa Gayana Eco Resort - and the Bunga Raya Island Resort & Spa with 47 villas. 

Wise held senior management positions at acclaimed luxury properties such as The White Barn Inn in Kennebunkport, Maine, and New York City’s The Mark and The Iroquois. From 1999 to 2002, as director of hotel operations for Greenwich Hospitality, Wise was responsible for the development of Delamar Greenwich Harbor, as the town’s first five-star hotel.

He moved on to manage the Villa del Sol in Zihuatanejo, Mexico for two years before being asked to return to the Delamar in 2004 to take on a brief as general manager similar to that of that he was given at The JHouse.