This short five-lesson module will help you sell more of expedition cruising and voyages from the World’s Most Awarded Luxury Cruise Line™. You’ll learn about the world’s premier luxury expedition yacht, Crystal Endeavor, as well as our three exclusive categories of voyages: Remove Expedition, Destination Exploration and Cultural Discovery. Read on and refer to our other courses to compliment your sales strategy.
For nearly half of U.S. vacationers, all-inclusiveness is an important deciding factor when selecting a hotel, according to MMGY Global’s 2019-2020 Portrait of American Travelers. These leisure seekers will find no shortage of all-inclusive lodgings in tropical realms relatively close to home. Here are some of the latest developments on that front in Mexico.
When your clients ask, “Is there an NH hotel at my destination?” you can easily choose from more than 350 hotels in 28 Countries, under three distinct brands—each with its own operational promise and differentiated experience. Take the course today!
Deep dive into the modern-day destination wedding and honeymoon market, which now encompasses pre- and post-celebrations (i.e. earlymoons, babymoons and vow renewals). We’ll cover everything from growth segments (babymoons) to key client targets (vow renewals) all with a focus on helping you sell more USVI—a destination that should be top of mind the moment a client says, “I’m engaged/pregnant/
Multigenerational travel has been a top trend for nearly a decade but planning a trip that meets the needs of three or more generations isn’t any easier. We’ll teach you that in addition to stunning beaches and natural landscapes, the U.S. Virgin Islands is one of the reasons why the Caribbean ranks so high among families and advisors alike.
Here is a small sampling of places where married couples can symbolically tie the knot all over again in a simple or as elaborate a way as they choose. If your clients have a favorite island, destination or resort, chances are that with a minimum of research you’ll be able to find a blissful package or deal there to suit them.
Here is a sampling of what’s new on the expedition and adventure cruises horizon.
Over the next five days, we'll decode the Alaska cruise: market, sales opportunity, customer and booking. You'll finish the course fully prepared to set your Alaska cruise sales strategy.
Luxury destination weddings and honeymoons continue to evolve in their style as the bride and groom raise the bar on their expectations.
For destination weddings, couples are planning more customized experiences for their guests, and the planning is beginning earlier and earlier. Read more in the Luxury Destination Weddings and Honeymoons Focus Series!
Mexico’s beaches resort areas are perennially popular with honeymooners — and rightfully so. However, newlyweds these days may be looking for something more experiential in addition to the romance of sun, sand and sea. Read the Focus Series to learn more!
Here are some more fun and exciting things to do for Jamaica-bound couples, bridal parties, and pre-wedding bachelor/bachelorette getaways — with an emphasis on action, adventure and adrenalin.
Here are some of the best and brightest new hotel options that should appeal to your Europe-bound luxury travel clients, especially repeat visitors seeking a change of venue.
As the industry sails through the second half of 2019, we take a look at what’s new, what’s next and what’s trending for the cruise industry and agents who sell ocean cruises.
For 2019, what’s new under the African sun isn’t just safaris and wildlife, although those are certainly at the top of the list, but also new experiences, unique destinations and innovative spins on locales. See what's new in the Focus Series!
Year after year, Italy has consistently remained the European country generating the most interest among U.S. vacationers. If you have clients who are planning to visit Italy and are looking for insider insights, here are some tips and recommendations.
If you’re like us, you’re excited by the record-breaking growth that Las Vegas has achieved the last couple of years. Whether your clients are embarking on an epic girls getaway or spring break with the family and everything in between, you want to make sure their stay is as exciting as the Strip and we’re here to help make that happen. Take the Venetian Specialist Course today!
Year after year in survey after survey, London lands at or near the top of favorite European cities to visit. There is no shortage of well-known, popular attractions, from Big Ben, Buckingham Palace and the Tower of London and iconic museums and theaters to Piccadilly Circus, the Coca-Cola London Eye and shopping at Harrods and Carnaby Street. Read all about what's new in the Focus Series!
River cruise popularity is soaring and is currently one of the hottest trends in the cruise industry. Here are some of the latest ship, itinerary and personnel developments on the river cruise fronts for 2019 and beyond.
It’s looking like a banner year for Saint Lucia. This year, it will be celebrating its 40th year of independence, the Saint Lucia Jazz Festival will be produced in collaboration with Jazz at Lincoln Center, and 2018 saw a 2.2 percent increase in global visitor arrivals. Here’s a snapshot of what travelers can expect this year. Read all about what's new in the Focus Series!
In 2018, Las Vegas, for the fourth consecutive year, welcomed more than 42 million visitors, according to the city’s convention and visitors authority (LVCVA). See what's new in Las Vegas for 2019 in the Focus Series.
We know you have choices when it comes to small-ship, ultra-luxury cruises. This training course is designed to help you see why PONANT, a favorite among luxury travelers in Europe for over 30 years, is on course to become a leading choice among U.S. travelers.
Focus on Mexico and you’ll see a destination weddings and honeymoons superstar. The reasons are plentiful. It’s a great value, especially with today’s strong dollar-to-peso exchange rate. It’s close to the U.S., with airlift continually on the upswing. Scenic settings provide romantic backdrops that include beaches, jungles, mountains and deserts. And the country’s rich culture maintains ties to ancient roots and puts a premium on hospitality. Read the Focus Series to find out more!
Luxury destination weddings and honeymoons continue to evolve in their style as the bride and groom raise the bar on their expectations.
For destination weddings, couples are planning more customized experiences for their guests, and the planning is beginning earlier and earlier. Read more in the Luxury Destination Weddings and Honeymoons Focus Series!
For 40 years, valued partners like you have counted on us to deliver world-class accommodations, exceptional privileges, and unparalleled service to your clients. That is the Classic®Difference—the difference between a good vacation and a great one.
Register here to learn more about the Classic® Difference.
Reports from various sources indicate that Jamaica continues to be one of the most popular destinations for American couples planning to be wed outside the United States. The island nation hosted about 5,000 destination weddings last year alone. With most marriages in the U.S. falling within the Millennial demographic, we reached out to several 30-and-under travel advisors to get their take on Jamaica as a destination, as well their resort recommendations for weddings and honeymoons.
In the pages ahead you’ll find more of what makes Jamaica a popular wedding and honeymoon destination, including accommodations news, adventures for couples to share and more.
We asked Millennial travel advisors to tell us about any unique hotels they’ve visited that they feel fit in very well with their locale. Perhaps not surprisingly, most of their Europe accommodation choices fall into the luxury category. Here is a sampling.
The Caribbean has a wealth of attributes that can inspire or amplify romance. Whether your couples are planning a destination wedding, a honeymoon, anniversary celebration or simply a romantic getaway, there are plenty of hotels to meet their needs. Read on to help you find your clients a place to stay that they will fall in love with.
The diversity of Pacific Mexico sells itself. Natural beauty, varied ecosystems, rich culture and history have all made distinctive marks on the coast. The mountains meet the ocean in Pacific Mexico. And in Baja California Sur, they meet the desert as well. Read all about it in the Mexico Pacific Coast 2018 Focus Series!
Like you, our clients look to us for the unique and authentic. Localized, immersive experiences aren’t just terms we added to our sales materials a couple of years ago. To us, unique and authentic aren’t a marketing strategy. For over 40 years, we’ve created distinctive hotels and resorts that capture the spirit of the destinations we are proud to call home. We strive to harmonize with each property’s local culture and environment–it’s the reason we got into the game. To pay homage to our communities. To connect through curiosity. To experience high touch, hand-crafted hospitality. Take the Noble House Hotels & Resorts course today!
Hawaii is rich with resorts, activities and sites well suited for romance travelers. From honeymoons, weddings or even just a getaway for two, the naturally breathtaking views of the islands provide a picturesque backdrop for lovers. Here are some recent developments on that front.
As cruise selling agents sail into the second half of 2018, the horizon is clear for robust cruise sales. But the cruise seascape always brings swells and bigger waves too. Being proactive in your sales game and knowing what opportunities to tap are critical for retailers. Here are key trends and events to watch through the end of 2018 and beyond.
With an increase in visitors, new air routes, and exhilarating hotel and lodge development, it’s a good time to recommend travel to East and Southern Africa to clients. Travel to the Middle East has held steady over the last four years, thanks in part to a stronger than average interest by Millennials, with Matures (born before 1946) not far behind. Discover what's new in these destinations in the Africa & The Middle East Focus Series.
It’s no secret that the consumer has changed in terms of what they want from a trip. Today’s traveler no longer wants to feel like a tourist, like a stranger in a strange town. The desire these days is to fit in like a local and to take part in activities that convey the emotion of what it would be like to live in the place they’re visiting. Or, at the very least, to feel like a very privileged guest who has been granted access to see the sights in a most respectful way. Here are some take-aways from a recent Tour Operator Roundtable we conducted that should help you sell your services to Millennials and other experiential travelers.
The St. Vincent and The Grenadines E-Learning Program aims to give you all the information you need for a sublime island experience, and we hope to do so by immersing you in the character, culture and flavor of our places and people.
From Paris to Provence, Brittany to Bordeaux, there are accommodations in France to suit every client’s wants and needs. Discover what's new in the Focus Series!
River cruising is a hot commodity for travel advisors desiring to increase earnings. Discover what's new in river cruising in the Focus Series!
Year after year in survey after survey, London lands in the top three of favorite European cities to visit, jockeying for position with Paris and Rome. Among the advantages the British capital has over its French and Italian counterparts, especially with first time transatlantic travelers, is a shorter flight time and, beyond some delightful differences in some word meanings, no language barrier. And, of course, there is no shortage of iconic attractions, from Big Ben, Buckingham Palace and the Tower of London to the Coca-Cola London Eye, shopping at Harrods, and the West End theaters, where “Hamilton“ and “Harry Potter and the Cursed Child” are the hottest tickets. Read more in the London 2018 Focus Series!
From the Panhandle to the Keys, Florida is dotted with a great number and variety of family-friendly hotels and resorts. In addition to amenities for all ages, they are convenient to fun activities, be it a great beach, a theme park, a wildlife reserve or other adventures. Here are some of the most recent developments on the Sunshine State’s accommodations front for you to share with your multi-generational clients.
For clients planning to take their first family vacation outside the continental United States, especially those living on or near the East Coast, the Caribbean offers many advantages. For starters, flight times are shorter; even the southernmost islands are only three hours from Miami. Read all about updates in the Caribbean in the Focus Series!
Interest in visiting Mexico has remained steady over the last several years, with Millennials and Gen Xers — the generation most likely to be traveling with children — showing the strongest inclination. Read on for information on things for families to see and do, as well as updates on places to stay.
For the third year in a row, Las Vegas topped the 42 million visitor mark in 2017, according to the Las Vegas Convention and Visitors Authority (LVCVA). That trend is expected to continue with the LVCVA forecasting a just-shy-of-the-record count of 42.7 million visitors for 2018.
The destination also continues to enjoy industry-leading occupancy rates — averaging 88 percent over the last four years — with an exceptionally large base of nearly 149,000 available rooms. That inventory always includes rooms in new properties as well as expansions and renovations of existing accommodations. Upgrades to amenities such as restaurants and spas are also part of the equation, spurred by the always desert-hot competition among the city’s hotels. Here are some of the latest developments on that front.
Become a Certified Switzerland Travel Expert
The North America version of the Switzerland Travel Academy consists of core and specialization modules.
Core modules
Core modules (4 + News from Switzerland) cover what you need to know about Switzerland and inform you on the latest events and experiences in Switzerland.
Basic and practical knowledge: This module is about the country’s geography, languages and cultures, customs and traditions, and important practical information.
How to travel to and within Switzerland: In this module, you will learn about Switzerland's transportation system, also known as the Swiss Travel System, which, precise like a Swiss watch, connects even the most remote places by train, bus, and boat.
You will become familiar with how to travel to and within Switzerland, learn about the numerous means of transportation, and understand the different ticket options.
Last but not least, you will discover the best scenic routes to transform a journey through the country into a unique experience.
Switzerland in 3, 5 or 10 days: Discover Switzerland’s must-sees and learn how to combine them into packages and itineraries, creating the perfect Swiss experience that suits your clients’ needs and wants.
Must-know for North American travel professionals: This is a market-specific module that provides important information relevant for North American clients.
Learn about Switzerland Tourism contact points in North America, flights from North America to Switzerland, passport & visa regulations, tour operators (both outbound and incoming), and much more.
News from Switzerland 2018: This module presents the most important Swiss events, openings, and projects occurring in 2018 and is updated every year. Discover on what your clients cannot absolutely miss out!
Completion time for core modules: about 3 hours.
Specialization modules
Specialization modules offer a deeper focus on different topics and provide insights in touristic experiences, knowledge on a specific topic of interest connected with Switzerland Tourism’s partners, segments or campaigns.
Completion time of each module: about 40 minutes.
Certification
The process of certification is easy and free:
Pass the final exam on the core modules to graduate as a Switzerland Travel Expert.
You will receive the certificate that is valid until December of the following year.
Every year, stay informed and renew your certificate by taking the exam of the updated “News from Switzerland” module.
After passing the core modules exams, you can continue your training to receive specialization certificates: choose the specialization module you are interested in, pass the exam and receive the certificate.
Besides the broad appeal of Hawaii’s natural wonders, adventure activities and cultural attractions, there are places to go and things to do that zero in on special interest and niche markets. There is more information on things for families to see and do — as well as updates on places to stay — in the pages that follow.
As engagement season (unofficially Christmas Eve through Valentine’s Day) draws to a close, be prepared for newlyweds-to-be seeking out your services to plan their destination wedding or honeymoon (or both). Better still, try to set up a cross promotion with your agency and local bridal shops, advertising each other’s services. Read on for some other tips on getting and handling this business, gleaned and distilled from conversations we have had with travel agents and wedding professionals.
The Crystal Cruises Specialist course is designed to help you understand and communicate Crystal’s commitment to offering the world’s most luxurious and acclaimed travel experiences.
This course will provide an in-depth review of the award-winning Crystal Experience at a time when the line's celebrated ocean cruises are being elevated to a new level of luxury, service and adventure. Use Crystals’ standout sales features when positioning the line to clients. The key to selling Crystal’s ocean cruises is emphasizing how Crystal goes beyond all-inclusive to ALL EXCLUSIVE.
Crystal’s all-suite, butler-serviced river ships feature the same classic elegance and luxury Crystal Experience found on board the company’s award-winning ocean ships. Sell Crystal river cruises to upscale/luxury travelers, particularly those who have stayed in five-star hotels or who have sailed on luxury and upper-premium ocean cruise lines, and to repeat Crystal guests.Take the Crystal River Cruises course to find out more!
Whatever it is that inspires your client’s wanderlust —the legendary elegance of a classic ocean voyage, the immersive discovery of a river cruise, the intimate adventures aboard a luxury yacht, or the soaring wonder of travel by chartered private jet — Crystal presents the world's most fascinating destinations to your discerning clientele with expert finesse and award-winning luxury.Take the All Things Crystal course to find out more!
Crystal Yacht Expedition Cruises offers gorgeous social spaces and impeccable butler-serviced suites rivaling any land-based hotel or resort while transporting guests to idyllic harbors. Currently, Crystal Yacht Expedition Cruises is composed of Crystal Esprit as well as three new builds which are expected to be delivered between 2019-2021. The on board guest experience is exclusively designed for travelers who love adventure, culture and revel in the casual elegance of the Crystal Yachting Lifestyle.
Navigating through the multigenerational travel niche can be a balancing act. Investigation, negotiation and good old-fashioned legwork all come into play when family dynamics are involved. But the rewards are handsome, as well. Read about multigenerational travel trends in the pages ahead.
Welcome to the Wyndham Wise training course. We didn’t grow to 8,100+ hotels across 78 countries without our valued partners—like you. In this course, you’ll gain actionable insight on how to sell more to key market segments.
You’ll graduate a Wyndham Sage, earn 2 CEU credits from the Travel Institute and be entered to win a $50 gift card.
