eLearning
Silversea Specialist
Travel Agent University

For over 20 years, Silversea has been committed to creating unforgettable luxury cruise vacations and destination immersion experiences for our guests. As our legacy of luxury continues, so does our commitment to excellence, innovation, expansion of product offerings, and unwavering commitment to you – our valued travel partners.

To ensure you have the tools you need to succeed, we designed this comprehensive training program to give you confidence in selling Silversea’s luxury intimate ships and expedition products. 

eLearning
River Cruise Focus Series
Travel Agent Central

Rollings with the flow!  Read all about what's trending, new ships and itineraries, target markets and tips on how to sell the product more efficiently.

River Cruising continues to expand across the globe and new options are creating demand to entice more clients. Simply put, “river cruising is hot,” says Vicky Garcia, chief operating officer and co-owner, Cruise Planners, an American Express Travel Representative. “As a network, we continue to see double-digit growth in this segment, with some agents specializing in it quite successfully.” See what’s ahead.

eLearning
St. Kitts Specialist
Travel Agent University

Intoxicating natural beauty, sunny skies, warm waters, and white sandy beaches combine to make St. Kitts one of the most seductive spots in the Caribbean. Discover what makes this island so unique and become a St. Kitts Specialist now!

eLearning
Antigua & Barbuda Specialist
Travel Agent University

The Antigua & Barbuda Specialist program is designed to help you become a Specialist in selling our amazing destination. Whether you specialize in destination weddings, family getaways, luxury experiences or special interest markets like sailing or eco-adventures, this course will provide you with all the unique selling points and product information your clients may need.

eLearning
Mexico Family Focus Series
Travel Agent Central

Family travel to Mexico is by all accounts booming. And that’s no accident. Suppliers, tour operators and travel sellers are redoubling efforts to highlight Mexico’s vast appeal. Read all about it in the Mexico Family Focus Series.

eLearning
Key Lime Academy
Travel Agent University

Like the destination itself, Key Lime Academy has been designed to educate, inspire and entertain while unveiling all of what the Florida Keys has to offer. Along the way, you will meet a diverse group of local personalities who will introduce themselves through a series of short videos. As a graduate of Key Lime Academy, you will have access to our Suggested Itineraries; a series of vacation ideas written by locals offering insider tips on attractions, photo ops, restaurants and places worth discovering. But be careful — chances are these suggestions will inspire your own visit to the Florida Keys sometime very soon.

eLearning
Swissôtel Hotels & Resorts
Travel Agent University

Swissôtel Hotels & Resorts started in Switzerland, a small country known for big mountains and equally high standards of living. These standards have inspired the brand to make quality of life our promise to our guests. Quality of life can mean different things to different people. For some, it’s spending time with family and friends. For others, it’s having easy access to a place of relaxation. However you define it, we hope the contemporary Swiss style and locally inspired flair at our high-end (but not always high-altitude) hotels keeps you returning again and again.

We look forward to welcoming you to Swissôtel, where quality of life comes first.

As someone who has the responsibility of booking travel for others, you understand the importance of creating a seamless, efficient and satisfying experience, whether the travel is for business or leisure. Famous Agents is the industry’s most exciting travel agent education and rewards programme. Our members increase their earning power by staying up-to-date on all the latest news from Fairmont, Raffles and Swissotel locations worldwide. They also earn fabulous personal rewards and enjoy countless member-only benefits.

eLearning
Silver Muse Specialist
Travel Agent University

The Silver Muse Specialist course is dedicated to educating you on all things related to Silversea’s new flagship, Silver Muse, which makes her debut in April 2017. With this ship, Silversea once again raises the bar in the ultra-luxury cruise travel market.

A small boutique ship with only 596 guests (less than 300 suites), Silver Muse boasts all-suite, all-balcony accommodations, making it the most intimate new ship in the ultra-luxury market.

eLearning
Treasure Island Specialist
Travel Agent University

Vegas is usually a one-and-done type of booking. Short stays, fast commissions. You can even specialize in one of the best values on the strip in 20 minutes. Become a Treasure Island Specialist to have a go-to Vegas experience that boasts modern rooms (starting at $59), 10 restaurants, a 95,000 sq. ft. casino and the salient Mystère by Cirque du Soleil. Plus, you'll receive 50 percent off show tickets upon graduation - well worth the 20 minutes spent specializing in a top U.S. destination.

eLearning
MSC Academy
Travel Agent University

MSC Cruises, headquartered in Geneva, Switzerland, is the largest privately held cruise line in the world – with a current fleet of 12 ultramodern ships – and the fastest growing, with an industry unprecedented 11 new next-generation ships planned by 2026.

In this course, we are going to discuss MSC Cruises - Yesterday, Today and Tomorrow. You'll learn how best to market MSC Cruises and you’ll get comprehensive marketing tools and financial incentives. You'll learn how to navigate the MSC Cruises websites and discover the advantages of using MSC Book - the online booking engine for agents - as well as be introduced to MSC’s sales and marketing structure.

eLearning
Costa Rica Specialist
Travel Agent University

Costa Rica is an ideal destination for your leisure clients who enjoy ecotourism and active vacations, as well as those that have an interest in cultural and historical attractions. The Costa Rica Specialist course will introduce you to the four regions of Costa Rica and the key attractions and activities available within them.

eLearning
Raffles Hotels & Resorts
Travel Agent University

Raffles Hotels & Resorts operates its extraordinary collection of hotels by the credo: “True luxury is not just about what you do, it’s about how you feel.”  The renowned collection of hotels and resorts offers celebrated landmarks in celebrated locations around the world. Each exudes unparalleled residential charm and enchantment, while embracing the heartfelt service for which we are known.

Raffles caters to leisure and business travelers alike, who celebrate the finer things in life; we are consistently ranked among the world’s top-10 hotel brands in the annual Conde Nast Traveler Business Travel Awards.

As someone who has the responsibility of booking travel for others, you understand the importance of creating a seamless, efficient and satisfying experience, whether the travel is for business or leisure. Famous Agents is the industry’s most exciting travel agent education and rewards programme. Our members increase their earning power by staying up-to-date on all the latest news from Fairmont, Raffles and Swissotel locations worldwide. They also earn fabulous personal rewards and enjoy countless member-only benefits.

eLearning
Hawaii Family Focus Series
Travel Agent Central

Here are some of the latest developments and offers that should be of interest to families planning a vacation in The Aloha State.

eLearning
Caribbean Family Focus Series
Travel Agent Central

A sun-and-fun vacation in the Caribbean is certainly a great choice for a family getaway and the resort options are seemingly endless. That’s only half the equation, however. Every island in the region has a rich culture and history that begs to be explored and enjoyed. Read all about it in the Focus Series!

eLearning
Las Vegas Focus Series
Travel Agent Central

Las Vegas Welcomed 42.9 million visitors in 2016, surpassing 2015’s recordsetting 42.3 million, according to the Las Vegas Convention and Visitors Authority (LVCVA). That total marks a third consecutive year of growth for the city, which got off to an even better start in 2017. January visitor volume was up 1.1 percent over January 2016, and the LVCVA is projecting another record year.

The destination also continues to enjoy industry-leading occupancy rates with an exceptionally large base of nearly 150,000 available rooms. That number keeps growing as well with new hotels and expansions to established properties. Here are some of the latest developments on that front.

eLearning
Destination Weddings & Honeymoons Focus Series
Travel Agent Central

Destination weddings continue to grow in popularity, with new trends emerging on a regular basis. We asked a number of destination wedding pros to share their latest observations, hot tips and sales advice about this dynamic niche. Read the focus series to learn more

eLearning
London Focus Series
Travel Agent Central

With more than 56 million overnight stays in 2016, London has set a new visitation record. The milestone also means that in 2016, London drew more overnights than any other city in Europe, according to new research from the city’s destination marketing organization, London & Partners. European Cities Marketing reports there were over 41 million overnight stays from international tourists last year –– an increase of 7 percent over 2015.

London’s enduring popularity has its roots in Britain’s many centuries of rich traditions and colorful heritage — Buckingham Palace, Westminster Abbey, and all things royal are perennial must-see attractions, to be sure — but pop culture and recent history have served to enhance and broaden the city’s appeal. Here are some current and upcoming happenings that celebrate the timely and timeless aspects of London.