The importance of a mentor isn’t lost on any of the advisors we spoke with. “I wouldn't be the successful IC that I am without the industry wisdom and knowledge of (director of leisure services) Mitch Gordon,” Denise Wiggins of Wings Travel tells Luxury Travel Advisor. “His commitment to me has truly been immeasurable. He wished for me to be the best I could be and taught me the intricacies of superior travel customer service.”
Tiffany Bowne tells us, “Odaka of All Star Travel Group was and has been so supportive, and even came in on Saturdays to teach me Sabre himself (Sabre being a Global Distribution Systems provider for air bookings). He has always had my back. He helped push me further when I had the opportunity to take on a big corporate client and didn’t have my own staff to support it. He was instrumental in helping me grow my business to the next level.”
Cohen from Royal Travel & Tours backs this up, adding, “I have been lucky to learn from the experienced agents and everyone is eager to share their experiences and expertise. The environment is collaborative, and we all work to make sure all our clients have the best possible experience.”
Bonus: When you get to the point where you might want to take your business to the next level, consider a partner. Erica Jackowitz (of Roman & Erica, and other cover star) says she doesn’t know how “anyone comes into this business and does it alone.” She tells us that she's client- and vendor-facing, while her husband and partner, Roman Chiporukha, handles the back-end of the business.