“I don’t hold back. I definitely have a passion for this industry and the value we provide, and I am on a mission to spread that message.” That is the mindset of Megan Peri, the director of leisure at Plaza Travel in Los Angeles.
Though she has only been on the advisor side of the travel industry since June of 2017, this Trendsetter has already made waves in the world of travel. In fact, she recently launched a new division of Plaza Travel, called eleven|four experiences, that is aimed at the next generation of luxury travelers.
Peri began her career in hospitality when she moved to New York after graduating from the University of San Diego. She worked at several hotels in Manhattan, including Chambers and The Standard where she focused on corporate, group and entertainment sales.
She began her leisure career at the tech startup onefinestay, a luxury home sharing company acquired by AccorHotels, where she launched and managed partnerships with Virtuoso and Signature Travel networks.
Now, Peri is with Plaza Travel, and she has certainly found the right team.
“I have one boss, and he’s the best boss,” she says. “I don’t have to convince multiple department heads and executives to make changes or work on new projects. Steve Orens is incredibly open-minded and approachable. I couldn’t ask for more.”
At Plaza Travel, Peri offers a wide variety of travel experiences that suit any kind of traveler.
“We don’t limit the type of travel we sell, though many of our agents have their own specialties and niches,” she tells Luxury Travel Advisor. “We have a variety of clients — Plaza Travel’s leisure division tends to cater to the more seasoned luxury traveler; often retired or very established in their careers. eleven|four experiences is targeted toward the next generation of luxury traveler — clients whose careers are really starting to kick off and they are able to enjoy their hard work and treat themselves to a great vacation. But they’re busy, so they need our help!”
It is this devotion to her clients’ needs that Peri believes makes the difference.
“For Plaza Travel, I think it’s a constant dedication to great customer service,” she says. “Because it’s a family-owned business and so many of our agents have been with the agency for so long, I think we make our clients feel as important as family.”
Peri stresses that it is important to remain flexible if you want to grow your business.
“We’re focusing on thinking outside the box when it comes to processes, strategies and partnerships without trying to reinvent the wheel. It’s a constant balance of incorporating what’s worked well in the past, and focusing on what is needed and wanted by our clients for the future. Change is inevitable, so we are embracing it,” she says.
Peri has done plenty of her own traveling, most recently visiting Lake Tahoe, where she had an enjoyable stay at The Lodge at Edgewood.
“The next big trip I am planning is to Colombia with the family after the arrival of our second child next year. We have had two Colombian au pairs and we want to visit them and expose more of the culture to our children,” she notes.