Pacific Delight Suspends Tour Operations, Ends USTOA Membership

Coronavirus
Photo by iStock/Getty Images Plus/Fokusiert

Effective February 3, 2020, Pacific Delight Tours suspended its tour operator business and is no longer a USTOA Active Member, the United States Tour Operators Association (USTOA) has announced.  Accordingly, Pacific Delight Tours no longer participates in the USTOA $1 Million Travelers Assistance Program.

“Travel agents should be aware that purchases of Pacific Delight Tours products made prior to February 3, 2020 may be protected under the USTOA $1 Million Travelers Assistance Program. Client deposits and payments thereafter will not be covered by the USTOA program,” said USTOA President & CEO Terry Dale in a written statement. 

“For 28 years, we have valued our USTOA membership.  A majority of our business is China and given the cancellations and uncertain future caused by the media reports about the coronavirus, we have decided it is in the best interest of our valued travel advisor partners, suppliers and loyal travelers to suspend operations indefinitely,” said Michael Kong, managing director of Pacific Delight Tours. 

Free Luxury Travel Newsletter

Like this story? Subscribe to The Dossier

Luxury Travel Advisor’s only newsletter, covering unique destinations and product news for affluent travelers. Delivered every Tuesday & Thursday.

Dale added that Pacific Delight Tours has been a valued partner since 1992 and appreciates the support the company provided to USTOA. 

Information on the claim procedures for Pacific Delight Tours passengers who have not received deposit refunds will be available shortly at https://ustoa.com/travelers-assistance.

For information about USTOA or the USTOA $1 Million Travelers Assistance Program visit www.ustoa.com.

This article originally appeared on www.travelagentcentral.com.

Related Articles

Royal Caribbean Delays Anthem Sailing Due to Coronavirus Tests

Coronavirus: Diamond Princess Quarantine to End February 19

CLIA Updates Coronavirus Precautions

American Extends Flight Suspension to Hong Kong Through March 27

Suggested Articles:

Since there are a few separate base areas to choose from when visiting St Moritz, it's essential to check a hotel's exact location before booking.

The younger generation is requesting culturally immersive experiences that fit their interests, according to a survey by Virtuoso. Learn more here.

The noise-cancelling headphones will be available to passengers on flights departing from Tokyo to select cities in the U.S., England and Germany.