Fairmont El San Juan Hotel Appoints New GM, Director of Sales

Fairmont El San Juan Hotel has added two more members to its staff. The property has announced the appointments of José Padín as general manager and Shannon Vidal-Soto as director of sales.

Padín brings a vast knowledge of hospitality and over 30 years of hospitality experience to the property. He graduated from the University of Puerto Rico and began his career at Condado Plaza Hotel & Casino as part of the housekeeping team in 1992. Following a role as executive housekeeper at Palmas Del Mar Resort, Padín was appointed assistant general manager at Colonial Hotel and Beach Resort in 1996 and promoted to general manager in 1997. After success in his first general manager position, Padín assumed general manager, resident manager, and director of operations titles at Allegro Resort, Doral Resort at Palmas Del Mar, Copamarina Beach Resort, Condado Plaza Hotel & Casino, Courtyard by Marriott Isla Verde Beach Resort, and most recently La Concha Resort, before joining the team at Fairmont El San Juan Hotel.

In his new role, Padín looks to implement his signature managerial skills to his new team of professionals, with an emphasis on comprehensive training, open communication, and organization. He will oversee the day-to-day operations of the hotel, aligning the teams with the corporate brand standards, and executing strategic sales and marketing initiatives.

Before his appointment as director of sales at Fairmont El San Juan Hotel, Vidal-Soto held roles as general manager, operations manager, and operations director within the hospitality industry at Marriott International, Hyatt Hotels, and Crescent Hotels and Resort, overseeing operations at several properties across the United States. Most recently, he served as the regional group sales manager for MGM Resorts International’s Northeast and West Coast Regions, supervising MICE and pharmaceutical group sales revenue.

Vidal-Soto looks to bring his unique managerial skills, supervisory skills, and complex problem-solving ability to his role at Fairmont El San Juan Hotel. In his new role, Vidal-Soto will be tasked with generating revenue and managing various accounts. He will also be responsible for the training, development, and performance of team members, in an effort to continue to bring industry professionals to the growing team at Fairmont El San Juan Hotel.

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