Mandarin Oriental Hyde Park, London Introduces New Butler Service

Lincoln, England with the Lincoln Cathedral in the background
Lincoln, England // Photo by AndrewScott75/iStock/Getty Images Plus/Getty Images

In anticipation of the fourth season of acclaimed television drama Downton Abbey this autumn, Mandarin Oriental Hyde Park, London has announced that it is offering its premier suite guests’ their very own Lord Grantham experience with a new butler service.

Guests staying in the Royal, Imperial and Presidential Suites at Mandarin Oriental Hyde Park will have their own personal butler on hand to attend to every requirement from the moment of arrival to departure. Following in the well-trodden footsteps of the legendary Mr. Carson, Mandarin Oriental Hyde Park’s butlers adhere to the same strict etiquette of the Downton Abbey household, to offer the finest assistance.

Taking residence at the hotel, Mandarin Oriental Hyde Park’s butlers have been trained to offer guests’ the meticulous service standards observed by Mr. Carson and his team at Downton Abbey. Butlers are on hand to assist with every requirement from private in-suite check-in and check-out, packing and unpacking and valet service, as well as a complete concierge service for all restaurant reservations, private transfers and shopping requests. 

Virtual Event

Pivoting Back to Travel, The Destination Weddings & Honeymoons Edition

2020 put the nuptial plans of thousands upon thousands of couples on hold, but with the promise of widespread vaccine distribution in the near future, it’s time to get back to planning and ensure your clients live out the destination weddings & honeymoons of their dreams. Hear from top suppliers and destinations on wedding venue & ceremony options, romantic destinations & resorts and more when you watch the event on-demand.

Trained at Buckingham Palace, Mandarin Oriental Hyde Park’s butlers are at the service of guests for more personal daily tasks including delivering breakfast in suite, with morning correspondence and newspapers, offering a daily shoe shine, running a bath with a menu of bubbles, salts and oils to select from, preparing afternoon tea in the suite’s private salon or even a private cocktail on the suite’s balcony overlooking Hyde Park, or luxury picnic beside the Serpentine.

Located in the heart of fashionable Knightsbridge, the suites at Mandarin Oriental Hyde Park’s offer views over leafy Hyde Park, where the household cavalry passes daily. Evoking a feeling of staying in a private apartment, the opulent Presidential and Imperial suites each have their own separate salon and large marbled bathroom, while the Royal Suite includes a master bedroom and bathroom, separate living room, dining room and kitchen and two adjoining additional bedrooms, complemented by original artwork and the city’s only sweeping balcony overlooking Hyde Park.

For more information, visit

Suggested Articles:

Experiences like traversing a cliffside cableway high above a valley floor are a hallmark of travel in the Swiss Alps. Learn more here.

According to a recent survey by Virtuoso, 82 percent of travelers said the COVID pandemic has made them want to travel more responsibly in the future.

Kempinski Hotels is offering a new room category, the Kempinski Fit Room, which it is gradually introducing in partnership with Technogym. Read more.