Richard Williams & Associates (RWA) has been appointed by the owners to rebrand and manage the turnaround of the Ocean Terrace Inn. The hotel has a history that stretches back to 1969 when a private home in St. Kitts, situated on the waterfront outside of the capital, Basseterre, was turned into a hotel. Since its inception, the hotel has expanded to 65 rooms and has become one of St. Kitts most popular tourist accommodation sites.
Ocean Terrace Inn will remain open for business during the busy 2013/2014 winter season, and the hotel will be closing following the 2014 Easter Holiday for the first phase of a substantial property-wide refurbishment.
For the renovation project, RWA has established three priorities, namely: invest in energy conserving technologies to reduce the energy demand by one-third, build a state of the art information and telecommunication platform necessary to support both guest technologies and infrastructure to efficiently manage the property, and improve the employee’s history of providing outstanding guest service.
Funding for the project is by the way of a loan from SIDF (St. Kitts and Nevis Sugar Industry Diversification Foundation) and will be used to make substantial improvements to the hotel plant, infrastructure and amenities and the use of state of the art green technology for energy conservation.
The plans are to improve the guest experience including modernizing of the property’s rooms and suites, which will involve the addition of new bedding, soft furnishings, and bathroom fittings. After the refurbishments are complete, the property will be repositioned as a four star rated resort.
“The renovations and extensive training program will give the staff a renewed sense of purpose and pride in welcoming our guests back when the hotel re-opens after the massive refresh is completed in the fall of 2014,” said Richard Williams of RWA.
The refurbishment program will commence in May 2014 until October 2014. The renovations will include upgrades, redesign and stylistic overhaul of both the public areas and guest bedroom’s décor.