Paris Attacks: Luxury Hotels Respond

Photo by Williams

After a series of terrorist attacks struck Paris on November 13, several hotels and hotel brands have released statements that concern hotel operations in the Paris area.

Marriott International (which announced today it will acquire Starwood Hotels & Resorts Worldwide) has released the following statement about its Paris hotels, including Paris Marriott Champs Elysees Hotel

“We are deeply saddened by the tragic events in Paris and our thoughts and prayers go out to the victims, their loved ones and all those impacted.  At this time, all of our guests and employees have been accounted for and there has been no direct impact to our hotels. The safety and security of our guests and employees is always a top priority. We will continue to monitor the situation."

The statement continued, offering cancelation options. 

“Given the ongoing situation, we are sensitive to the potential impact on our guests. As such, we are waiving cancellation fees for guests holding existing reservations at all 15 Marriott properties in Paris through November 28, 2015. Additionally, we are working with our group and special event customers on a case by case basis. For reservation information please contact Marriott International global reservations at (800) 228-9290. Those in countries outside of the United States should contact the Marriott International toll-free number in their country.”  

Mandarin Oriental Paris has issued this statement to Luxury Travel Advisor concerning the recent events. 

“Following the tragic incidents in Paris on November 12, we can confirm that all our guests and colleagues are safe and accounted for. Our thoughts and condolences are with the families and friends of the victims of these tragic events. As ever, the safety and security of our guests and colleagues is our primary concern.” 

And Starwood Hotels and Resorts gave USA Today the following statement. 

"We are shocked and saddened by the attacks in Paris and our thoughts and prayers go out to all those impacted. "Our hotels in Paris are all reported safe and we have stringent security measures in place. All Starwood Hotels in Paris are waiving cancellation fees for arrivals up to and including Friday, Nov. 20."

Paris is currently observing an official mourning period, and not all tourism sites are open. The below table lists today’s full openings and closures. 

Arc de triomphe Open
Catacombes de Paris Closed
Centre Pompidou Open at 12:30 pm
Château de Fontainebleau Open from 1 pm
Château de Versailles Closed
Château de Vincennes Closed
Cité des sciences et de l'industrie Closed
Conciergerie Open from 1 pm
Crypte de Notre-Dame de Paris Closed
Fondation Louis Vuitton Open from 12 noon
Grand Palais Open from 1 pm
Institut du monde arabe Closed
Invalides Open from 1 pm
Maison de Balzac Closed
Maison de Victor Hugo Closed
Musée d'art moderne Closed
Musée de l'architecture Open from 1 pm
Musée des beaux-arts Closed
Musée Bourdelle Closed
Musée Carnavalet Closed
Musée Cernuschi Closed
Musée Cognacq-Jay Closed
Musée Drapper Closed
Musée Delacroix Open from 1 pm
Musée Grévin Closed
Musée Guimet Open from 1 pm
Musée Gustave Moreau Open
Musée Jean Moulin Closed
Musée du judaïsme Open
Musée du Louvre Open from 1 pm
Musée du Luxembourg Open from 1 pm
Musée de la marine Open from 1pm
Musée Marmottan Closed
Musée du Moyen-Age (Cluny) Open
Muséum d'histoire naturelle Closed
Musée d'Orsay Closed
Musée Picasso Closed
Musée du quai Branly Closed
Musée Rodin Closed
Musée de la vie romantique Closed
Musée Zadkine Closed
Orangerie Open from 1pm
Palais Galliera Closed
Panthéon Open from 1pm
Petit palais Closed
Sainte-Chappelle Open from 2:30 pm
Tour Eiffel Closed
Tours Notre-Dame Open from 1 pm

Keep visiting for further updates on this developing story.