Cruise and World Travel, based in Fairfield, CT, is celebrating its 25th anniversary. In addition, 2017 looks to be Cruise and World Travel’s most successful year to date.
“We are busier than ever, booking over $12 million dollars annually creating leisure travel experiences for all our clients”, says owner Nancy Yale.
Yale started Cruise and World Travel in 1992 after being out of the workforce for over ten years while she raised her three children. Prior, she was a speech and language pathologist with a master’s degree from the University of Michigan. Yale built her client list by spending weekends exhibiting at bridal shows, gathering contact information from brides and connecting with them every evening to help book their honeymoons. Fast forward six months and she had outgrown her home office and had to find a space to expand her rapidly growing business.
Since 1993 Cruise and World Travel has expanded its office in the same building six times, joined Virtuoso and has been quoted in the CT Post, NY Times, Fortune Magazine, Wall Street Journal, USA Today and numerous other publications. Yale has been named to the top travel advisor list of Travel + Leisure Magazine and has received awards and nominations from Virtuoso.
Yale has also been elected to the Virtuoso cruise committee three times and is currently serving her 10th year. She has also been named one of the Top 25 All Stars in our sister publication, Travel Agent Magazine.
Most recently, Yale took a group to Iceland, spent two weeks in Sri Lanka and took other groups to Cuba and Alaska. Cruise and World Travel’s most popular trip destinations include: Africa, Southeast Asia, South America and Australia, while Italy remains one of the most popular places year after year.
Nancy’s current storefront office is on the Post Road in Fairfield, and she employs five full-time agents and three full-time managers/administrators as well as a few independent agents.