Jetset Report

United’s Global Services reception lobby at San Francisco International Airport.

United’s Global Services reception lobby at San Francisco International Airport.


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United Airlines is upping the game for frequent travelers at San Francisco International Airport. Last month the airline unveiled new check-in options, enabling faster movement from the curb to the gate. The airline opened a new reception lobby for members of its invitation-only Global Services program and a new check-in area for Premier members of its MileagePlus loyalty program.

Located across from doors five and six on the departures level of Terminal 3, the new Global Services reception lobby offers personalized check-in services to customers traveling in United Global First on long-haul international flights. The glass-enclosed facility measures 1,100 square feet and offers five full-service check-in podiums, a seating area and front-of-line security lane access (TSA PreCheck included).

San Francisco’s Global Services reception lobby is United’s third, coming after similar facilities at Chicago O’Hare International Airport and Newark Liberty International Airport.

Checking in on check-in: The airline’s new Premier check-in area will offer expedited check-in for MileagePlus Premier members, including kiosks that enable customers to tag their own checked bags if they choose.

Design talk: The modern Boarding Area E shows off Bay Area restaurants, more comfortable seating and power outlets throughout. Mercedes-Benz tarmac-transportation service offers Global Services and United Global First customers chauffeured rides across the tarmac between flights.

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