United Airlines Introduces New Business Class Transcontinental Service

United Airlines announced updates to its transcontinental service beginning July 1 including: adding Boston–San Francisco, New York/Newark-San Francisco, and New York/Newark-Los Angeles to its premium transcontinental route network, upgrading meal service and amenities for customers seated in business class, and adding complimentary hot meal and beverage service for customers seated in Economy Plus.

Transcontinental business class passengers will enjoy deluxe amenities including:

  • 180 degree flatbed seats
  • Custom-designed duvet, pillow, and amenity kit provided by Saks Fifth Avenue and Soho House & Co's Cowshed Spa
  • A Moscow Mule by Crafthouse Cocktails
  • Hot towel service after takeoff and prior to landing
  • Seasonal menus, developed in partnership with The Trotter Project; chefs include Della Gossett of Spago Beverly Hills, David LeFevre of California’s Manhattan Beach Post, Mitchell Nordby of San Francisco’s Parallel 37 at the Ritz Carlton Hotel and Michael Armstrong of New York’s Dream Downtown and Bodega Negra
  • United Polaris dessert menu
  • Snacks such as Boulder Canyon potato chips and Madik’s almonds

Transcontinental business class customers will still have United Club access as well as Premier Access priority check-in and boarding.

Customers seated in Economy Plus will also enjoy a coastal-city-inspired menu, at no additional charge. Beginning on flights in July, this will include a complimentary hot fresh entrée, dessert, fruit, a pre-arrival snack and alcoholic beverages.

Additionally, United will expand its business class premium service in both directions between Boston and San Francisco. This route will now have up to 28 flatbed seats per departure.


With the new schedule, the airline will offer customers the widest range of flight times. The most popular timings in peak periods will operate with wide-body Boeing 777 aircraft including 8 a.m. service from San Francisco and an early evening Boston departure. Along with the market’s only wide-body service, the airline will also operate Boeing 757-200 aircraft on this route. 

Los Angeles

United customers will have access to the airline’s new LAX United Club location, which opened in November 2016. Located in Terminal 7 and Concourse 8 at LAX, this United Club has a gourmet kitchen and bar, plus seating areas for both work and lounging. There is also an outdoor terrace.

New York/Newark

New York area customers have access to the most flights, the largest number of seats and the highest amount of premium seats for travel from Newark to Los Angeles/San Francisco. United’s Terminal C at EWR continues its $120 million upgrade with many new dining creations by internationally and locally acclaimed chefs, including four with Michelin stars. They include DAILY, the only airport restaurant in the world where the entire menu changes daily; Thyme, an all-vegetarian restaurant; and Little Purse, specializing in dumplings and noodles.

San Francisco

United has 300 daily departures to nearly 100 destinations from San Francisco, including 14 destinations to Asia Pacific. 

Related Articles

United Airlines to Launch New United Polaris Business Class

The Trotter Project Chefs to Design United Airline Meals

United Airlines Now Serving illy Premium Coffee

United Airlines Removes Couple Travelling to Their Wedding From Plane Despite 'Plenty of Empty Seats'