Scenic and Globus Update Coronavirus Cancellation Policies

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Scenic Group and the Globus family of brands have updated their cancellation policies in response to the coronavirus outbreak. 

Scenic Group announced a new policy that will apply to all of its brands: Scenic Luxury Cruises & Tours, Emerald Waterways, Scenic Eclipse, Evergreen Cruises & Tours and Mayflower Cruises & Tours. Under the new policy, which takes effect immediately, all currently booked guests with a departure on or after June 1, as well as guests considering a booking after that date, will have the option to transfer their booking to an alternate departure without penalty, up to 30 days prior to departure. 

“While all itineraries, with the exception of China, are currently operating as scheduled, Scenic will continue to closely monitor the situation and follow the advice of the company’s ground operators, Government travel advisories, World Health Organization (WHO), and Cruise Lines International Association (CLIA),” the group said in a written statement. The group has also implemented pre-screening measures for any embarkation or tour start and increased hygiene protocols on all ships, tours and company offices. 

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Meanwhile, the Globus family of brands—Globus, Cosmos, Monograms and Avalon Waterways—has announced that all travelers with existing or new bookings can now move deposits on future Globus family of brands vacations to any other brand, destination or itinerary in 2020 or 2021 without penalty prior to final payment. Additionally, the Globus family of brands is temporarily waiving cancellation penalties until 30 days prior to departure.

At this time, all of the Globus family’s tours, cruises and independent vacation packages are operating as scheduled, with the exception of mainland China, Globus said. 

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