Today, Protravel International, LLC announced the promotion of Michele (LaRosa) Capaccio to the role of chief operating officer. A 35-year travel industry veteran, Capaccio is now overseeing day-to-day operations of the award-winning luxury travel agency organization. She reports to Protravel president Becky Powell.
Capaccio brings a deep operational knowledge to her role, having first joined Protravel in 1986. She has held a wide range of responsibilities, spanning accounting and office management to the integration of multiple new branches, HR administration, and the design and development of agent tools and resources. Her role also entails providing guidance and support to hundreds of independent travel advisors in a wide variety of areas.
“Michele possesses years of wide-ranging knowledge and expertise which positions her extremely well to serve as COO of Protravel,” said Powell. “Her leadership skills, experience and professionalism, coupled with an extraordinary commitment to supporting our advisors and their clients, make Michele the ideal person to help steer the future of our company.”
Capaccio is based in Protravel’s headquarters in New York City.
In addition to its New York headquarters, Protravel supports 20 locations throughout the United States and the United Kingdom, plus a network of hosted advisors throughout the U.S. Approximately 1,000 people make up the Protravel organization offering expertise in destination, international faring and competitive products.