Klook, a travel activities and services booking platform, and Shangri-La Hotels and Resorts announced a global strategic partnership. As a result of the partnership, Shangri-La guests will be able to book through Klook right from the hotel lobby, earn Golden Circle points and use their reward points on selected Klook experiences.
Klook concierge will begin appearing this month at Shangri-La Hotel, Bangkok; Shangri-La Hotel, Singapore; and Kowloon Shangri-La, Hong Kong. Guests at these properties will be able to search and book Klook experiences, even at the last minute, from a special tablet at the hotel concierge. Shangri-La’s Golden Circle members will earn Award Points for every experience booked through the Klook Concierge. Until February 28, 2019, the hotel chain will offer 100 Golden Circle Award Points for every booking and Klook will provide a platform-wide five percent discount on its experiences.
Starting this month, Golden Circle members can redeem their points for select Klook experiences in Singapore, Bangkok, Beijing and Shanghai. In quarter three 2019, this will expand to cover more than 60,000 Klook experiences.
In 2019, the two companies will jointly launch a variety of marketing initiatives and will make Shangri-La experiences available on Klook’s platform. The partners will announce more information about this at the time of the launch.