Mandarin Oriental Hotel Group has tapped veteran hotelier Susanne Hatje to oversee the launch of Mandarin Oriental Mayfair, London scheduled to open in spring 2023.
A German national, Hatje joins the pre-opening team direct from her position as general manager of Mandarin Oriental, New York, the group’s flagship property in the Americas. She has over 25 years of experience in the hospitality industry, including 18 years of senior management roles within Mandarin Oriental Hotel Group.
Hatje was at the helm of Mandarin Oriental, New York for nine years. Prior to that, she served as the global group director of residences, managing all aspects of the group’s portfolio of branded Residences at Mandarin Oriental. Her experience of launching key Mandarin Oriental hotels includes the opening of Mandarin Oriental, Boston in 2008, besides The Landmark Mandarin Oriental, Hong Kong, which opened in 2005. Hatje also served as general manager of Mandarin Oriental, Munich, overseeing the rebranding from Rafael hotels, as well as resort manager at one of the group’s previous hotels in Hawaii. She joined the hotel industry in 1998 as an apprentice at Atlantic Hotel Kempinski in Hamburg.
Christoph Mares, chief operating officer, said: “Susanne’s experience of overseeing Mandarin Oriental’s branded Residences and successfully launching new Mandarin Oriental properties makes her the ideal fit for this high-profile opening in the heart of Mayfair. From her experience launching The Landmark Mandarin Oriental in Hong Kong, which sits alongside the group’s heritage flagship, Mandarin Oriental, Hong Kong, Susanne understands well how the Mandarin Oriental brand can be translated from glamorous heritage to intimate and modern.”
Mandarin Oriental Mayfair, London sits on Hanover Square. The new hotel will be an intimate sister-property to Mandarin Oriental Hyde Park, London in Knightsbridge.
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